6200 McKay Avenue Burnaby, BC V5H 4L8
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This is the first time I have ever been to this clinic and I am horrified as to the treatment I received. I also work in medical field and have never seen such an unprofessional front end staff member. I was first told that my appointment would be at a certain time then she gave me forms to fill out and in that 5 minutes it took me to fill out while sitting in the office in front of her, my time became an hour later as other people were put in front of me. With attitude she said other people came in and got those times now.. I never set foot out of the clinic and was filling their forms, my time slot should never ever have been given away. If I had left and came back then I would understand.
Then when we came back she had an issue with us being there early and with my special needs children stand in in the waiting area. I hope the Dr is at least professional because this staff member was definitely not.
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