Ruth Lin

2969 Kingsway Vancouver, BC V5R 5J4

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ClinicMates

4.33/5.0

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Optometrist28 Optometrist

Overview

ClinicMates

4.33/5.0

Google

Hours 01 Today:

Phone Number

604-433-2378

Address

2969 Kingsway Vancouver, BC V5R 5J4

Reviews

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Ab246927927b2b1c355c25df35c7ff29

12/24/18

Verify2 01 Verified
- New Patient

She was able to diagnosed my problem right way and I got treated immediately. I am thankful that she have tried her best to help to save my eye sight.

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Edd03a3a6cd995a0435db93ded678b8e

10/11/18

Verify2 01 Verified
- New Patient

Absolutely the worst service I have ever received. No one can keep their story straight and they all lie through their teeth.

I went in for a scheduled eye exam and the machines were never cleaned. They examine about 3-4 people at once so it’s like musical chairs as they only have one exam room. Expect to waste a few hours waiting around.

After the exam was done they made it sound like my prescription was in dire need of a change and convinced me to buy glasses from them. I did and I regret it so much. They told me they would help me select the thinnest lenses and that if it doesn’t work out within 7 days I could come back to exchange or return them. Well that was a big fat lie. I went back a few days later as the frames were too heavy and giving me a headache. They told me they are unable to return them and that I could exchange them for a smaller pair of frames but I would have to pay the difference! What?! This was never explained to me and suddenly there are more options for even thinner frames but that would cost another $600? When I first asked the pricing I was told everything was about the same, again with the lies.

Every time I asked a question they would have to disappear into the back room and discuss for like 5-10 minutes. They couldn’t give me an upfront answer to simple questions regarding refund policies. They made up an answer based on the person asking them. No transparency or integrity at all. A waste of time and money.

TLDR; just stay away from this dump.

Treatment Received: Vision and Eye Health Exam, Contact Lenses
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F923c38797549292ddff4abf07aa9bb4

6/23/18

Verify2 01 Verified
- New Patient

Dr. Ruth Lin is caring and detailed oriented. She seemed to do more work than other optometrist in terms of trying to help me to made a pair of clear and comfortable computer glasses

Treatment Received: Vision and Eye Health Exam, Other Treatment
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544866ca5230f6bce545cd0b8b8e8b3e

11/28/16

Verify2 01 Verified

I have seen Dr. Lin for years, since I was a kid. It's a long wait but worth it. Dr. Lin is amazing! She is very caring and listens to my vision problem. I had a pair computer of glasses made by her office recently and my headaches disappeared. Very nice glasses and variety.

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5/21/18

Dr. Lin is the best optometrist. Her glasses are clear and comfortable. She is very thorough and kind

Treatment Received: Consultation
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3/24/18

Dr. Lin is a kind and cheerful doctor. My kids love to visit her, even my little introvert boy

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